Shipping Information always strives to ship your products as quickly as possible. Please call with any questions.  866.446.9280.


Small Package

In stock items that do not ship freight are generally shipped within 1 - 2 business days (M-F). These packages ship via UPS. Packages are not picked up and do not move on Saturday (except select areas as designated by UPS), Sunday or major US holidays.

If an item is not in stock and cannot be drop shipped, we will advise you of the estimated lead time.


Transit time after leaving our warehouse (Does not include the day it leaves or weekends):

  • UPS Ground: 1-5 days
  • UPS 3rd Day: 3 days
  • UPS 2nd Day: 2 days
  • UPS Next day: 1 day

Expedited orders placed before 1:30 PM CST will be shipped the same day. If that is not possible, we will contact you. Hazmat items are not eligible for expedited shipping.


Customer Pick-Up

Pick up is available at our location in Walcott, IA. In some cases, we may be able to arrange pick up at our other store locations as well. Please call 866.446.9280 to place your pick-up order and discuss pick-up time and options. 


International Shipments

For international shipping please call us at 866.446.9280 for a shipping quote. International orders must be placed over the phone. Quotes do not include duties, taxes or other fees charged by the destination country.


Freight Shipments

Although we strive to give you an accurate shipping cost at checkout, some circumstances effect the final cost. We gather shipping estimates from multiple freight carriers to get you the best rate possible. If the cost to ship your order is higher than the rate you were quoted at checkout, we will contact you for approval before we proceed with shipping.

*Please note that commercial delivery addresses will have the lowest freight rates.


Damaged Freight

The freight carrier is responsible for safe delivery of your merchandise. It is your responsibility to inspect the merchandise when it is delivered. If the freight carrier fails to deliver your merchandise in good condition, it is your responsibility to note the damage before signing for it. Contact us immediately, so that we can begin to file a claim with the carrier on your behalf. Photos of the damaged package, shipping label and damaged merchandise are required to file a claim and receive a refund or replacement.


Drop Shipments

In order to provide a vast product offering, we sometimes have our suppliers ship directly to the customer.  Many of our suppliers ship within 1 – 2 business days.  Custom orders and items that need to be built naturally take longer.  We will communicate directly with the customer in those instances. 




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