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Iowa80.com Return Policy
If an item does not meet your satisfaction, please call us for return instructions toll-free 1−866−446−9280 within 30 days of receipt. Do not ship a return before speaking with one of our Personal Shoppers. We will provide you with a return address and any necessary return authorization numbers. Return shipping charges are to be paid by the customer.
Please pack carefully. Merchandise must be clean, unused, damage free and in resalable condition for full credit to be issued. A 20% restocking fee may be assessed on items that do not meet our standards.
Credit is typically issued in the original form of payment. For example, if you paid using a credit card, you will see the return amount credited to your credit card once the return is processed. In some instances, credit may be issued on an Iowa 80 Gift Card. We do not refund shipping charges.
Special order items, such as bumpers and custom pieces, are not returnable. We require the customer to review and approve a drawing with detailed specifications before purchasing such items. Fuel tank covers, carpet, bugscreens and winterfronts are also custom items that are not returnable unless defective.
If you purchased an item at an Iowa 80 Group store, please contact the store directly for further assistance with your return. Iowa 80 Truckstop 563-284-6961 ❘ Joplin 44 Petro 417-624-3400 ❘ Kenly 95 Petro 919-284-5121 ❘ Oak Grove 70 Petro 816-690-4455
If you receive an item that is damaged in transit, please call us toll-free at 1−866−446−9280 immediately.
We insure your shipment against damage in transit. If your shipment shows any sign of visual damage, it should be noted on the freight bill or receiving ticket and signed by the driver at the time the delivery is made. If damage to your shipment is concealed and not visible until the carton is opened, please keep all of the packing materials and the original carton. You may be asked to provide photos of the package.
If you wish to pursue a warranty claim on an item that was purchased from Iowa80.com, please call us toll-free at 1−866−446−9280 and one of our Personal Shoppers will assist you. Shipping charges are to be paid by the customer.